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Integrations & Channels
Connect every channel and tool your team uses
Meet your customers where they are. NexaDesk unifies WhatsApp, Messenger, Telegram, and your website into one inbox — plus deep integrations with WordPress, WooCommerce, and Odoo.
NexaDesk connects to all major messaging channels through native integrations. WhatsApp Business Cloud API with full message template support. Facebook Messenger and Telegram bots. Embeddable web widget with visual customization — gradients, avatars, pre-chat forms, and CSAT surveys. The WordPress plugin auto-syncs your posts, pages, and WooCommerce products. Track abandoned carts and trigger AI follow-up campaigns. Integrate with Odoo CRM via XML-RPC for enterprise workflows.
Key Capabilities
- WhatsApp Business Cloud API with message templates
- Facebook Messenger and Telegram integration
- Embeddable web widget with visual customizer
- WordPress plugin: content sync, WooCommerce products
- WooCommerce: order lookup, cart abandonment tracking
- WordPress form hooks (WPForms, Gravity, Jetpack)
- Odoo CRM sync via XML-RPC
Why It Matters
One inbox for all customer channels
WordPress integration saves hours weekly
Enterprise-ready with Odoo CRM sync